Feedback is a proven way to earn visitors' loyalty - and their business

Sixty percent of visitors who leave feedback include their contact details
Forty-five percent convert into sales

End the days of single-digit conversions

The Kampyle platform captures visitors' feedback and contact details where and when it matters, allowing you to proactively engage, qualify and respond directly to prospects about the issues they care most about.

By providing your sales and marketing teams with an unparalleled level of actionable detail on individual leads and helping your visitors interact, self-serve and build relationships with your brand, you'll dramatically increase conversions.

Robust Channel for Lead Generation

Thousands of businesses already use Kampyle to deliver impressive results simply by listening, engaging, and converting visitors who provide qualified feedback. This feedback lets users initiate dialogs in a way that feels less formal than a typical sales channel. Ultimately, those conversations lead to sales.

The Kampyle Lead Dashboard provides an at-a-glance overview of all the feedback leads generated across your website.

End-to-End Workflow

Kampyle's turnkey feedback solution is specifically designed for e-commerce with branded, customizable processes for collecting feedback on product pages, in product search fields, and in the shopping cart.

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Present a Feedback form automatically whenever key events occur, such as when a visitor abandons a shopping cart.

Prompt visitors for their phone number. Those who provide it should be considered hot leads.
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Prompt visitors for the email addresses, and use the opportunity to acknowledge their feedback and begin dialogs.
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Invite visitors to opt in to your newsletter. With a 30% open rate, Kampyle Feedback is an easy way to build long-lasting relationships with visitors.
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Prompt visitors for any data you'd like to collect, such as their geographic region.

Identify trends, analyze issues and monitor visitor concerns. A central repository presents an at-a-glance view of feedback. Drill down for deeper analysis.

Tag feedback submissions based on content to track critical issues, route to appropriate departments, and respond quickly to visitors.
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Use business rules to route incoming feedback to the appropriate department based on content, severity, or other attributes. Send hot leads to sales for immediate follow-up, and website bugs to your webmaster.
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Respond automatically to visitors who include their email address with their feedback. Custom auto-reply emails based on the page or process from which the feedback originated.

Respond quickly and concisely to visitors. Create canned responses for feedback based on content (category, subcategory, keywords in comments).

Open new leads and cases with Feedback submissions. Kampyle integrates with Salesforce and other leading CRM systems.
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Feedback Dashboards, Lead-Generation and a host of other reports let identify and respond quickly to emerging issues.

Merge Kampyle Feedback Analytics with Web Analytics programs to understand the reasons that drive visitor behavior.
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Merge Kampyle Feedback Analytics with Google Analytics to understand the reasons that drive visitor behavior.
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Feedback for Sales

Feedback is a proven way to earn visitors' loyalty - and their business

End the days of single-digit conversions

Robust Channel for Lead Generation

End-to-End Workflow

Context-Based Feedback Forms

Contact Details

Business Rules

Lead Follow-Up

Feedback Analytics and Sales Strategy Optimization