Which package should I choose?
Small website – We recommend starting with the
Bronze package. The Bronze package provides you with the required tools to receive and manage your feedback as well as reply to your users.
Medium/Large website – We recommend starting with the
Silver package. The Silver Package is equipped with features such as Advanced Reporting and Google Analytics integration, that allow you to better understand your users' feedback, and learn why users behave the way they do on your website. If you are using Google AdWords campaigns, we recommend starting with the
Gold package, which includes the Google AdWords Integration feature. With the Gold package, you can improve your campaigns based on users’ feedback, as well as win back users for whose presence on your site you’ve already paid for.
Enterprise – contact us at
sales@kampyle.com and we’ll assist you with creating a package that would better fit your enterprise needs.
Is there a premium plan for startups, non-profits, personal blogs, etc.?
Kampyle offers a special plan for Startups, Non-Profit organizations as well as personal blogs called the “Express” package.
It includes 1 feedback form, 100 feedback items a month and the Advanced Management Application.
It does not include SSL support, the Advanced Reporting and Google Analytics integration. The package’s price is $49/month on a yearly payment.
Click here to get it now.
For more information on this and other Kampyle Premium plans, contact us at
sales@kampyle.com
What is the "Special Offer" mentioned in the payment section?
Kampyle offers it's customers a special offer: get 2 months free! You can choose to pay one annual fee in advance, and pay for 10 months instead of 12. You can, of course, choose the monthly payment, and be charged the selected monthly fee.
Will I be able to change my service package in the future?
Kampyle will allow you to upgrade your service package at any time, and the upgrade will take effect immediately. You are also allowed to downgrade your service package at any point; however, the downgrade will only take effect at the end of the billing cycle. Thus, the downgrade will only affect your next payment to Kampyle, and not the present one.
What type of payments does Kampyle take?
Payments to Kampyle are made exclusively through PayPal. Using PayPal, you have the possibility to pay using your PayPal account, or with your credit card. In addition, you are offered the option to choose between paying on a monthly basis, or on an annual basis. You can read more on the subject in Kampyle's
Billing Policy page.
If I purchase an account, can I use Kampyle on more than one website?
The capability to manage multiple websites in one Kampyle account is currently being developed. If you own more than a single website and require a solution, please contact us at
sales@kampyle.com.
Is there a free feedback form package?
Kampyle offers you several service packages at different costs and billing cycles, among which is the
free feedback form package. The Free package is a free service that will allow you to enjoy up to 50 feedback items a month for an unlimited amount of time. The service is limited in features, but will allow you to get acquainted with Kampyle, as well as assess which Kampyle service package is right for you. The Free Package is not, however, a "Trial Version" per se, since it is not limited in time.
Where can I review your terms of service, privacy policies and billing policies?