The smart, integrated system based on user feedback helps you reduce customer attrition, increase conversion rates and improve customer satisfaction and loyalty.
Kampyle has been central to providing Swisscom with real-time, visitor and customer feedback and we've been receiving useful, actionable results from day one. We are capturing and reporting on feedback in four languages to ensure we are providing all Swisscom customers with the most relevant and appropriate content and services. The Professional Services support as well as the constant consultancy based on Kampyle's huge experience was also first-rate, and enabled the valuable feedback we are receiving. Especially the fast implementation and very easy deployment process surprised our team.
Markus Eberhard | Head of Selfcare - Customer Support http://www.swisscom.com/