Software vendors and app developers work in an extremely fast-paced business environment. While innovation is a virtue in all industries, it is the lifeblood of the software and technology space. Just as your company is working to release the latest, multi-platform, product version, a competitor might be creating the "next best thing" that will require you to re-focus in a totally new direction.
At Kampyle we understand the intense competition that our clients in the software and app industry face. Our cutting-edge and customizable solutions will keep your company ahead of the game.
Tech-savvy software and app users can be demanding when it comes to functionality and usability. Keeping your finger on the pulse is essential in knowing what your target market really wants.
With the ubiquitous and unobtrusive Kampyle Feedback Buttons and Invitations, your users can engage - or be engaged - across all platforms, helping you discover which aspects of your software or application are problematic.
Additionally, Kampyle's online feedback solution alleviates pressure on support teams with customer inquiries receiving custom auto-replies, with priority items intelligently distributed and escalated as appropriate.
Collecting and analyzing online feedback with Kampyle gives your company access to the best and most important usability experts - your user base. This actionable data complements and helps fine-tune your product management, R&D and design efforts providing a real competitive advantage.