The media and publishing industry is experiencing very significant and ongoing change. Increased bandwidth, endless social media outlets, "smarter" mobile devices, new mediums and formats have all changed - and continue to change - the way people consume and interact with content. News, advertisements, video, music, and even educational materials are being delivered with a focus on evermore customized and engaging user experience.

Keeping up-to-date with the freshest and most relevant content, delivering it to your target audience via the newest mediums, all while ensuring excellent, overall usability is critical for success .

Kampyle understands the fast-paced and highly competitive landscape that our media and publishing clients operate in - and our innovative and customizable solutions reflect that.

Capitalizing on New Mediums and Technologies

As many broadcasters and publishers widen their portfolio to include internet and mobile channels, it has become vital to monitor and be responsive to online visitors - especially for media businesses pursuing advertising or subscription revenue models.

As additional players enter the market with free-to-view content, integrating your channels with real-time feedback is invaluable in building and protecting your brand while ensuring you continue to derive value from paid-for premium-content services.

Increased Engagement and Growth with Online Feedback

Kampyle's Feedback Solutions allow media and publishing businesses to listen and respond to their online readers and customers. With the ubiquitous and unobtrusive Kampyle Feedback Buttons and Invitations, your readers, viewers, and subscribers can engage - or be engaged - across all platforms, channels and mediums - whether static, live or streaming.

Responding to incoming feedback ensures that your content remains timely, accurate and relevant to your target audience, while providing your subscriber sales team with a wealth of engaged, qualified and receptive leads.

Kampyle's Media and Publishing clients use our Feedback Solutions for collecting, analyzing and distributing feedback from multiple channels and mediums such as:

  • Public-facing websites
  • Logged-in subscriber areas
  • Installed applications
  • Partner portals
  • Mobile and web applications

All feedback is collected quickly and intuitively without the need for lengthy, complex surveys or questionnaires. Because Kampyle's feedback platform integrates with your subscriber systems and on-page content, each feedback can be submitted with the personal details of the visitor as well as the content they viewed. Once the feedback is collected, it is intelligently routed to the appropriate stakeholders with your organization - such as support, sales, marketing or website managers.

Request Personal Demo Discover how Kampyle can help you maximize the value of customer feedback.
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