We are proud to announce today that we are strengthening our presence in the Japanese market with the launch of the Kampyle website in Japanese (www.kampyle.jp). The launch of the new Japanese Kampyle website is the fruit of our new partnership with Yokohama-based company Infinet Inc., who will be offering local sales and support services in Japanese.
Kampyle has been available for Japanese websites (as well as websites from other countries) for a long time, offering a translated feedback form in Japanese as well as the ability to translate and create …

We have just published a great new case study with SurfStitch.com – one of our customers in Australia.
SurfStitch is Australia’s #1 online surf store and aims to be the first name in action sports fashion and accessories, by providing the best brands, biggest range and second to none customer service.
SurfStitch joined Kampyle because they wanted to listen to their customers and … “give them what they really wanted and not what we think they like.”
They chose Kampyle because its Process-level approach seemed to best suit their objective of using customer …

“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”

W. Edwards Deming

What is a process? A process is a part of the website that was created with a specific target in mind. It usually includes many pages working together for a common goal.
Every site has processes: registration, searching items, purchasing, shipping and more.
Every site has goals: selling …