Telco execs throughout Europe are gearing up for the ETIS Gathering 2014 this week in beautiful Budapest. Kampyle, the leader in customer feedback for Telcos worldwide, will be playing an active role in the proceedings this year.
After the disastrous release of Windows 8 — or many would say, the release of the disastrous WIndows 8 — Microsoft is taking unprecedented steps to get valuable customer feedback and use it to make its new Windows 10 operating
Press Release Seasoned executive brings deep B2B leadership experience to Customer Feedback Management company Boston, MA — October 2, 2014 – Kampyle, a leading customer feedback management platform, today announced the appointment of Ori Soen as Chief Executive Officer. Ariel
For retailers and e-commerce companies, Q4 is when the rubber hits the road. Customers are looking for fast, no-hassle ways to find and purchase the clothes, furnishings and gifts they need for the holiday season.
In Think Like a Freak, the third in Steven Levitt and Stephen Dubner’s series of books about applying economic thinking to everyday issues, they grapple (entertainingly, of course!) with the difficulty of really knowing what causes a problem or what
Think you are in the software, shoe or publishing business? Think again. One of the primary products that any business sells—the one most likely to be rejected or evangelized publicly—is the experience of interacting with our digital sites and physical
According to a recent study, 90% of customer conversations take place via the telephone. Can lower cost alternatives satisfy customer needs while reducing the bite on your bottom line? Why online customers head to their phones In a recent article